JL Morgan & Associates, Inc. has already provided representatives of CMS, AHRQ, and Blue Cross & Blue Shield of Alabama with a real time patient satisfaction survey demonstration. Our demonstration provided the representatives with direct knowledge of our program's ability to gather patient satisfaction data effectively and then provide the data back to the hospital client and CMS (and Blue Cross Blue Shield of Alabama) in a real time proprietary query format. Our product also provides the hospital client with database benchmarking and query reports, each calculated in real time format.

Representatives of JL Morgan & Associates, Inc. participated in the required CMS HCAHPS educational session held in Baltimore, Maryland on February 2, 2006.  Via the education session, CMS provided a schedule of events specific to the implementation of the Hospital Consumer Assessment of Healthcare Plans (HCAHPS) program.  Included in the newly released plans, CMS will require a mandatory  'dry run' testing period covering inpatient discharges for the months of April and May 2006.  Live implementation will then begin in October 2006. It is a requirement of CMS that all hospitals planning participation in the live program must participate in at least one or both of the April - May 2006 dry run periods.

CMS HCAHPS Pricing    CMS HCAHPS Current Fact Sheet